Terms & Conditions – Stairio
1. Scope of Work
- The package includes the features listed under Package Features and Add-ons (if selected). Any additional requirements beyond the mentioned scope will be subject to a separate quotation.
2. Domain & Hosting
- Domain registration is valid for 1st year only. Renewal charges will apply from the 2nd year onward.
- Secure cloud hosting is included for 2 years. Renewal charges apply from the 3rd year.
- SSL Certificate is provided for 3 years. Renewal charges apply after expiry.
- Domain Privacy Protection is an optional add-on service.
3. Website Development
- The package includes up to 8 web pages. Any additional pages will be charged separately.
- Client must provide all necessary content (text, images, videos) in a timely manner.
- Responsive design ensures compatibility with modern devices and browsers.
4. Professional Emails
- Includes up to 3 professional email accounts. Additional accounts will be chargeable.
- Email storage and quota limits will follow hosting provider’s policy.
5. Support & Maintenance
- Package includes 3 months of free support after website launch (minor changes, bug fixes, technical assistance).
- Post-support, annual maintenance charges (AMC) will apply if required.
6. Payments
- Advance payment is mandatory to initiate work.
- Remaining balance is payable before final project delivery.
- Any extra add-ons will be billed separately and must be cleared before integration.
7. Client Responsibilities
- Client must provide accurate information and timely approvals.
- Delays in providing content or approvals may extend project timelines.
- SEO setup included is basic only; advanced SEO is a separate service.
8. Ownership & Rights
- Website design, code, and content (provided by client) will belong to the client after full payment.
- Stairio reserves the right to showcase the project in its portfolio unless otherwise agreed in writing.
9. Renewal & Continuation
- Domain, Hosting, SSL, and Email renewals will be billed separately after their respective validity periods.
- Failure to renew may lead to suspension of services until payment is made.
10. Cancellation & Refunds
- Advance payment is non-refundable once the project has started.
- If the client cancels midway, charges will apply for the work completed.
11. Limitation of Liability
- Stairio is not responsible for downtime, hacking, or issues caused by third-party services, client’s misuse, or delayed renewals.
- While security measures are implemented, absolute security cannot be guaranteed.